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General Devices

Leader in EMS-hospital communications chooses OnSIP to connect mobile telemedicine app to hospitals

General Devices (GD) exists to improve the health and wellbeing of the public at large by providing technology solutions to public safety responders and health care providers. For more than a quarter century, GD been the leader in EMS-hospital communications and mobile telemedicine systems, connecting care providers nationwide and handling thousands of calls daily.

GD utilizes OnSIP for for e-Bridge™ Mobile Telemedicine, a pioneering mobile telemedicine system that allows EMS professionals to place secure video calls during ambulance rides, ensuring proper care is ready and available immediately upon arrival to hospitals for the most distressed patients.

“As a mobile, wireless and cost-effective solution, our engineers selected SIP video for standards compliance and compatibility,” said Curt Bashford, President/CEO of General Devices. “After doing our research, we chose OnSIP as our hosted SIP provider partner for this mission critical solution."

GD innovations combine speed, simplicity, and reliability to improve preparedness and provide better patient care through sharing and documenting critical information among medical and public safety teams.

“We are very pleased with our relationship with OnSIP,” added Bashford. “From a business perspective, they were able to work with us on our unique business model, and from the technical side, we’ve experienced excellent support.”

Mobile Integrated Healthcare and Community Paramedicine services who respond with e-Bridge™ say their overall patient satisfaction increased. Now, their non-emergent patients don’t have to wait in an ER to see a doctor, the physician or medical director is just an e-Bridge™ call away. This offers valuable savings of time and money for both patient and the healthcare system.

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